Privacy Policy
Last Updated: May 6, 2026
Recevi LLC ("Recevi," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (recevi.co), use our AI phone agent services, or communicate with us.
INFORMATION WE COLLECT
When you contact us through our website, sign up for our services, or interact with our AI phone agents, we may collect the following:
Personal Information: Name, email address, phone number, business name, and any details you voluntarily provide in messages or forms.
Communication Data: Recordings, transcripts, and metadata of phone calls handled by our AI agents on behalf of our clients.
Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
Payment Information: Billing details processed securely through third-party payment processors. We do not store full payment card numbers on our servers.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
Provide, maintain, and improve our AI phone agent services.
Communicate with you about your account, our services, demos, and important updates.
Send transactional and service-related SMS messages, including booking confirmations and appointment reminders, when you have opted in to receive them.
Comply with legal obligations and protect our rights and the rights of our clients.
SMS COMMUNICATIONS
When you provide your phone number to Recevi or to a Recevi-powered AI agent, you consent to receive SMS messages related to the service, including:
Appointment confirmations and reminders
Service updates and follow-ups
Replies to your inquiries
Standard message and data rates may apply. You may opt out of SMS communications at any time by replying "STOP" to any message you receive from us. To opt back in, reply "START." For help, reply "HELP" or contact us directly at daniel@recevi.co.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. SMS information is used only for the purposes you have consented to.
HOW WE SHARE INFORMATION
We do not sell your personal information. We may share your data only in these situations:
With service providers who help us operate our business (such as cloud hosting, telephony providers, and analytics tools), under strict confidentiality agreements.
With our clients, when you call a phone number serviced by a Recevi AI agent on behalf of that client, the call data is shared with that client as part of the service we provide them.
When required by law, legal process, or to protect our rights and safety.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. While no system is perfectly secure, we work to industry-standard practices to keep your data safe.
DATA RETENTION
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information by contacting us at daniel@recevi.co.
YOUR RIGHTS
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Withdraw consent for SMS communications at any time
To exercise any of these rights, contact us at daniel@recevi.co.
CHILDREN'S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
CONTACT US
For questions about this Privacy Policy or our data practices, contact us at:
Recevi LLC
Email: daniel@recevi.co
Website: recevi.co
